FAQs
What types of dresses does Opal Muse offer?
Opal Muse specializes in a curated selection of elegant and stylish dresses that blend sophistication with contemporary fashion. Our collection includes statement pieces designed to enhance your wardrobe and empower your individuality for various occasions.
How can I determine my dress size?
To find your perfect fit, we recommend consulting our size guide available on each product page. It provides detailed measurements for each size, allowing you to select the most suitable option based on your body measurements.
What is your return policy?
We have a 30-day return policy. You may return items within 30 days of receiving them, provided they are unworn, unused, and in their original packaging with tags attached. To initiate a return, please contact us at .
Are there any items that cannot be returned?
Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us.
How long does it take to process a refund?
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Can I exchange an item?
We do not facilitate direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
Do you ship internationally?
Yes we do !!